ee88 Privacy Policy

01 Introduction

ee88 takes data privacy seriously. This Privacy Policy describes how ee88 collects, processes, stores, and protects the personal information of players and visitors who use the ee88 platform at ee88.ng. It also explains the choices you have regarding your data and how to exercise your rights.

This policy applies to all interactions with the ee88 platform, whether accessed via desktop browser, mobile browser, or the ee88 Android app. By creating an ee88 account or using the platform, you acknowledge that you have read and understood this Privacy Policy.

This policy should be read together with the ee88 Terms and Conditions, which govern platform use generally. Where there is a conflict between the two documents on a data privacy matter, this Privacy Policy takes precedence.

02 Information We Collect

ee88 collects personal information in the following categories:

We collect only the information necessary to operate the platform and meet our legal obligations. We do not collect sensitive personal data such as health information, religious beliefs, or political opinions.

03 How We Use Your Data

The personal information ee88 collects is used for the following purposes:

• Account management: creating and maintaining your player account, processing logins, and verifying your identity via OTP and KYC documents.
• Payment processing: handling PHP deposits and withdrawals through supported payment channels including Philippine bank transfers and local e-wallets.
• Fraud prevention and security: detecting unusual account activity, preventing unauthorised access, and monitoring for patterns consistent with money laundering or platform abuse.
• Customer support: responding to queries, resolving account issues, and maintaining records of communications for quality assurance.
• Platform improvement: analysing usage patterns to understand how players interact with the platform and identify areas for improvement.
• Legal and compliance obligations: maintaining transaction records and responding to lawful requests from regulatory or law enforcement authorities where required.
• Responsible gaming: monitoring account activity to identify signs of problematic play patterns and enabling access to self-management tools.

ee88 does not use your personal data to build profiles for sale to third-party advertisers, and we do not send unsolicited marketing communications without your consent.

04 Legal Basis for Processing

ee88 processes your personal data on the following legal grounds:

• Contract performance: processing is necessary to provide the services you signed up for, including account operation and payment processing.
• Legal obligation: we are required to collect and retain certain information — such as KYC documents and transaction records — to comply with applicable law.
• Legitimate interests: we process technical and usage data to maintain platform security, prevent fraud, and improve the quality of our services.
• Consent: where we rely on consent — for example, for optional communications — you may withdraw that consent at any time by contacting [email protected].

05 Sharing Your Information

ee88 does not sell, rent, or trade your personal data. We share it only in the following limited circumstances:

• Payment processors: your transaction data is shared with Philippine payment service providers to process deposits and withdrawals in PHP. These providers operate under their own data protection standards and are bound by data processing agreements with ee88.
• Identity verification providers: KYC documents may be processed by third-party identity verification services engaged by ee88 to confirm your identity and age.
• Platform technology providers: hosting, security, and analytics service providers may have access to technical data as part of providing services to ee88, under strict contractual data protection obligations.
• Legal authorities: we may disclose personal data to law enforcement, courts, or regulatory bodies where required to do so by applicable Philippine law or a valid legal process.

Any third party that receives personal data from ee88 is required to handle it in a manner consistent with this Privacy Policy and applicable data protection law.

06 Data Retention

ee88 retains personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, compliance, and dispute resolution obligations. The specific retention periods depend on the category of data:

• Account and identity data is retained for the duration of your account and for a period following closure as required by applicable law.
• Financial transaction records are retained for the period required under Philippine financial and anti-money laundering regulations.
• Customer support communications are retained for a reasonable period for quality assurance and dispute resolution purposes.
• Technical and usage data is retained in aggregated or anonymised form for platform analytics purposes.

When personal data is no longer required, it is securely deleted or anonymised in a manner that prevents identification of the individual.

07 Security Measures

ee88 applies technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and loss. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ee88 platform.
• OTP (one-time password) verification for account login and sensitive account actions.
• Access controls that limit employee access to personal data on a need-to-know basis.
• Secure storage of KYC documents with restricted system access.
• Regular security monitoring to detect and respond to suspicious activity.

While ee88 takes data security seriously, no system is completely immune to risk. You are responsible for keeping your login credentials confidential. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.

08 Cookies and Tracking Technologies

ee88 uses cookies and similar tracking technologies to support platform functionality and improve your experience. The types of cookies used include:

• Essential cookies: required for core platform functions such as maintaining your login session and remembering your preferences. The platform cannot function correctly without these.
• Analytics cookies: used to understand how players navigate the platform, which features are most used, and where errors occur. This data is used in aggregated form to guide platform improvements.
• Security cookies: help detect and prevent fraud and unauthorised access by tracking session consistency and device patterns.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the ee88 platform function, including session persistence and preference storage.

09 Your Rights

Under applicable Philippine data privacy law, you have the following rights regarding your personal data held by ee88:

• Right to access: you may request a copy of the personal data ee88 holds about you.
• Right to correction: you may request that inaccurate or incomplete data be corrected. Basic account details can be updated directly from your account settings.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: you may object to the processing of your data for legitimate interest purposes. We will assess your objection and respond within a reasonable timeframe.
• Right to data portability: where technically feasible and legally applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact the ee88 support team at [email protected] with the subject line "Data Request." We will acknowledge your request and respond within the timeframe required by applicable law. Identity verification may be required before we can process your request.

10 Minors and Age Verification

The ee88 platform is strictly for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under 21. Age verification is a required step of the KYC process, and accounts found to belong to users under 21 will be closed immediately and any associated funds handled in accordance with the ee88 Terms and Conditions.

If you believe a minor has registered an account on the ee88 platform, please notify us immediately at [email protected] so we can take appropriate action.

11 Changes to This Policy

ee88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, we will notify registered players via the platform or by email to the address on file. The updated policy will be published on this page with a revised review date.

Continued use of the ee88 platform after a policy update takes effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always informed about how your data is handled.

12 Contact and Data Requests

For questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, you can reach the ee88 team through the following channel:

Please include "Privacy Policy" or "Data Request" in the subject line so your message reaches the right team. For general account questions and responsible gaming tools, visit the FAQ page or the Responsible Gaming page.